Credentials Request
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed PHX-Adders/PHX-Guest customer and do not have these credentials, you may request them here.
Phoenix Software International PHX-Adders/PHX-Guest technical support is available worldwide. Use one of the many self-service options below, open a technical support case, or log in to our Support Portal.
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed PHX-Adders/PHX-Guest customer and do not have these credentials, you may request them here.
Do you need to register your initial configuration, subsequent CPC change request, or periodic (e.g. annual) CPC Configuration Report for PHX-Adders/PHX-Guest? Licensed PHX-Adders/PHX-Guest customers can use this form.
Need a license code for renewing a recently expired system or resetting the start time after a disaster recovery event? Existing PHX-Adders/PHX-Guest customers with maintenance contracts may submit a request here.
NOTE: License codes come with a 7-, 14-, or 21-day grace period to allow running PHX-Adders/PHX-Guest in unrecognized or oversized environments for disaster recovery tests, processor maintenance, or capacity upgradesāor recovery from an actual disaster or emergency.
Need to download the latest release of PHX-Adders/PHX-Guest along with documentation and a license code? You can do that here.
Would you like to access the online or pdf documentation for PHX-Adders/PHX-Guest or your other licensed products? You can do that here.
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Release download available:
New Corrective service written:
Corrective service download available:
Click an PHX-Adders/PHX-Guest release below to access corrective service downloads, see current support status, OS compatibility, and relevant dates.
Support Status: | Current info |
Corrective Service Downloads as of: |
None Available |
OS Support: | OS/390 2.8–z/OS 2.4 |
CICS Support: | TS 1.3–5.6 |
Generally Available: | November 2020 |
Stabilized: | November 2024 |
Support Status: | Download info |
Corrective Service Downloads as of: |
18 Sep 2014 |
OS Support: | OS/390 2.8–z/OS 2.4 |
CICS Support: | TS 1.3–5.6 |
Generally Available: | July 2014 |
Stabilized: | September 2020 |
Support Status: | Download info |
Corrective Service Downloads as of: |
18 Sep 2014 |
OS Support: | OS/390 2.8–z/OS 2.4 |
CICS Support: | TS 1.3–5.5 |
Generally Available: | April 2008 |
Stabilized: | July 2019 |
Support Status: | Retired info |
OS Support: | OS/390 2.8–z/OS 1.9 |
CICS Support: | TS 3.1 |
Supported through: | September 2010 |
A release is stabilized four years after general availability. A generally available PHX-Adders/PHX-Guest release will be in one of four support statuses, the meanings of which are shown in the table below.
Current | Serviced | Download | Retired | |
---|---|---|---|---|
Release available for download | Yes | No | No | No |
New corrective service written | Yes | Yes | No | No |
Corrective service available for download | Yes | Yes | Yes | No |
PHX-Adders and PHX-Guest run on the following IBM Z processors or the OEM equivalent: