Documentation
Would you like to access the online or pdf documentation for PHX-KeyPlus or your other licensed products? You can do that here.
Phoenix Software International PHX-KeyPlus technical support is available worldwide. Use one of the many self-service options below, open a technical support case, or log in to our Support Portal.
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed PHX-KeyPlus customer and do not have these credentials, you may request them here.
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Need a license code for renewing a recently expired system or resetting the start time after a disaster recovery event? Existing PHX-KeyPlus customers with maintenance contracts may submit a request here.
Need to download the latest release of PHX-KeyPlus along with documentation and a license code? You can do that here.
Would you like to access the online or pdf documentation for PHX-KeyPlus or your other licensed products? You can do that here.
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Release download available:
New Corrective service written:
Diagnostic support available:
Corrective service download available:
Click a PHX-KeyPlus release below to access corrective service downloads, see current support status, OS compatibility, and relevant dates.
Support status: | info |
Corrective service downloads as of: |
None Available |
OS support: | OS/390 2.8–z/OS 2.4 |
Generally available: | November 2020 |
Service written through: | November 2024 |
Diagnostic support through: | November 2025 |
Support status: | info |
Corrective service downloads as of: |
None Available |
OS support: | OS/390 2.8–z/OS 2.4 |
Generally available: | July 2014 |
Service written through: | November 2020 |
Diagnostic support through: | November 2021 |
Support status: | info |
Corrective service downloads as of: |
5 Jul 2012 |
OS support: | OS/390 2.8–z/OS 1.9 |
Generally available: | April 2008 |
Service written through: | July 2014 |
Diagnostic support through: | July 2015 |
Support status: | Retired info |
Our current PHX-KeyPlus support policy is to stabilize a release (no new corrective service written) four years after general availability and to provide diagnostic technical support for one additional year. For more information please review our Software Support Lifecycle Policy.
A generally available PHX-KeyPlus release will be in one of four support statuses, the meanings of which are shown in the table below.
Active |
Stable |
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---|---|---|---|---|---|
Current | Service Written | Diagnostic | Service Available | Retired | |
Release available for download | |||||
New corrective service written | |||||
Diagnostic support (i.e. dump analysis) available | |||||
Corrective service available for download |
PHX-KeyPlus runs on the following IBM Z processors or the OEM equivalent: