Credentials Request
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed PHX-ODE customer and do not have these credentials, you may request them here.
Phoenix Software International PHX-ODE technical support is available worldwide. Use one of the many self-service options below, open a technical support case, or log in to our Support Portal.
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed PHX-ODE customer and do not have these credentials, you may request them here.
Do you need to register your initial configuration, subsequent CPC change request, or periodic (e.g. annual) CPC Configuration Report for PHX-ODE? Licensed PHX-ODE customers can use this form.
Need a license code for renewing a recently expired system or resetting the start time after a disaster recovery event? Existing PHX-ODE customers with maintenance contracts may submit a request here.
Need to download the latest release of PHX-ODE along with documentation and a license code? You can do that here.
Would you like to access the online or pdf documentation for PHX-ODE or your other licensed products? You can do that here.
Interested in receiving email announcements when a new PHX-ODE release or corrective service is available? Subscribe here. You can also unsubscribe to be removed from the mailing list.
Release download available:
New Corrective service written:
Diagnostic support available:
Corrective service download available:
Click a PHX-ODE release below to access corrective service downloads, see current support status, OS compatibility, and relevant dates.
Support status: | info |
Corrective service downloads as of: |
|
OS support: | OS/390 2.8–z/OS 2.4 |
CICS support: | TS 1.3–5.6 |
Generally available: | November 2020 |
Service written through: | November 2024 |
Diagnostic support through: | November 2025 |
Support status: | info |
Corrective service downloads as of: |
|
OS support: | OS/390 2.8–z/OS 2.4 |
CICS support: | TS 1.3–5.6 |
Generally available: | July 2014 |
Service written through: | November 2020 |
Diagnostic support through: | November 2021 |
Support status: | info |
Corrective service downloads as of: |
|
OS support: | OS/390 2.8–z/OS 1.9 |
CICS support: | TS 1.3–5.5 |
Generally available: | January 2008 |
Service written through: | July 2014 |
Diagnostic support through: | July 2015 |
Support status: | Retired info |
Support status: | info |
Corrective service downloads as of: |
|
OS support: | VSE/ESA 1.4–z/VSE 6.2 |
CICS support: | TS 2.2 |
Generally available: | November 2020 |
Service written through: | November 2024 |
Diagnostic support through: | November 2025 |
Support status: | info |
Corrective service downloads as of: |
|
OS support: | VSE/ESA 1.4–z/VSE 6.2 |
CICS support: | TS 2.2 |
Generally available: | July 2014 |
Service written through: | November 2020 |
Diagnostic support through: | November 2021 |
Support status: | info |
Corrective service downloads as of: |
|
OS support: | VSE/ESA 1.4–z/VSE 6.2 |
CICS support: | TS 2.2 |
Generally available: | January 2008 |
Service written through: | July 2014 |
Diagnostic support through: | July 2015 |
Support status: | Retired info |
Our current PHX-ODE support policy is to stabilize a release (no new corrective service written) four years after general availability and to provide diagnostic technical support for one additional year. For more information please review our Software Support Lifecycle Policy.
A generally available PHX-ODE release will be in one of four support statuses, the meanings of which are shown in the table below.
Active |
Stable |
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---|---|---|---|---|---|
Current | Service Written | Diagnostic | Service Available | Retired | |
Release available for download | |||||
New corrective service written | |||||
Diagnostic support (i.e. dump analysis) available | |||||
Corrective service available for download |
PHX-ODE runs on the following IBM Z processors or the OEM equivalent: