FALCON Support - Phoenix Software International

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CPU ID Update (PDF)

Do you need to register your initial configuration, subsequent CPU change request, or periodic (e.g. annual) CPU Configuration Report for FALCON? Licensed FALCON customers can use this form.

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License Code Requests

Need a license code for renewing a recently expired system, resetting the start time after a disaster recovery event, or installing a new FALCON release? Existing FALCON customers with maintenance contracts may submit a request here.

NOTE: License codes come with a 7-, 14-, or 21-day grace period to allow running FALCON in unrecognized or oversized environments for disaster recovery tests, processor maintenance, or capacity upgrades—or recovery from an actual disaster or emergency.

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Download Requests

Need to download the latest release of FALCON along with documentation and a license code? You can do that here.

NOTE: Product download requires login credentials. Forgot your credentials? Submit a request.

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Release Status/Corrective Service Download

Click a FALCON release below to access corrective service downloads, see current support status, OS compatibility, and relevant dates.

FALCON z/OS Releases

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FALCON z/OS 25.1

Support Status:
Corrective Service Downloads as of:	None Available
OS Support:	z/OS 1.9–z/OS 2.4
CICS Support:	TS 3.2–5.5
Generally Available:	September 2019
Stabilized:	September 2023

FALCON z/OS 25.0

Support Status:
Corrective Service Downloads as of:	13 Mar 2019
OS Support:	z/OS 1.9–z/OS 2.3
CICS Support:	TS 3.2–5.5
Generally Available:	September 2018
Stabilized:	September 2022

FALCON z/OS 24.1

Support Status:
Corrective Service Downloads as of:	14 Mar 2019
OS Support:	z/OS 1.9–z/OS 2.3
CICS Support:	TS 3.2–5.5
Generally Available:	September 2017
Stabilized:	September 2021

FALCON z/OS 24.0

Support Status:
Corrective Service Downloads as of:	14 Mar 2019
OS Support:	z/OS 1.8–z/OS 2.3
CICS Support:	TS 3.1–5.5
Generally Available:	September 2016
Stabilized:	September 2020

FALCON z/OS 23.0

Support Status:
Corrective Service Downloads as of:	26 Jun 2018
OS Support:	z/OS 1.6–z/OS 2.3
CICS Support:	TS 2.3–5.5
Generally Available:	September 2015
Stabilized:	September 2019

FALCON z/OS 22.0

Support Status:
Corrective Service Downloads as of:	15 Sep 2017
OS Support:	z/OS 1.6–z/OS 2.3
CICS Support:	TS 5.4
Generally Available:	September 2014
Stabilized:	September 2018

FALCON z/OS 21.1

Support Status:
Corrective Service Downloads as of:	18 Sep 2014
OS Support:	z/OS 1.6–z/OS 2.3
CICS Support:	TS 5.4
Generally Available:	September 2013
Stabilized:	September 2017

FALCON z/OS 21.0

Support Status:
Corrective Service Downloads as of:	18 Sep 2014
OS Support:	z/OS 1.6–z/OS 1.13
CICS Support:	TS 5.4
Generally Available:	September 2012
Stabilized:	September 2016

Earlier releases

Support Status: Download

Release	Service as of	OS Support	CICS Support
20.1	18 Sep 2014	z/OS 1.6–z/OS 1.13	TS 4.2
20.0	21 Sep 2012	z/OS 1.1–z/OS 1.12	TS 4.2
19.0	21 Sep 2012	z/OS 1.0–z/OS 1.11	TS 3.2
18.2	20 Jan 2012	OS/390 2.8–z/OS 1.11	TS 3.2
18.1	20 Jan 2012	OS/390 2.8–z/OS 1.10	TS 3.2
18.0	15 Nov 2010	OS/390 2.8–z/OS 1.9	TS 3.2¹
17.0	17 Aug 2009	OS/390 2.8–z/OS 1.8	TS 3.1
16.2²	1 Apr 2009	OS/390 2.8–z/OS 1.6	TS 3.1
16.1	29 Aug 2006	OS/390 2.8–z/OS 1.6	TS 2.3
16.0	29 Aug 2006	OS/390 2.8–z/OS 1.6	TS 2.3

¹ See corrective service item m1801245 for support of CICS/TS 3.2
² Last release that runs on older hardware lacking support for the Immediate and Relative instructions

FALCON z/VSE Releases

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FALCON z/VSE 31.1

Support Status:
Corrective Service Downloads as of:	None Available
OS Support:	z/VSE 4.2–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2019
Stabilized:	September 2023

FALCON z/VSE 31.0

Support Status:
Corrective Service Downloads as of:	8 Apr 2019
OS Support:	z/VSE 4.2–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2018
Stabilized:	September 2022

FALCON z/VSE 30.1

Support Status:
Corrective Service Downloads as of:	14 Mar 2019
OS Support:	z/VSE 4.1–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2017
Stabilized:	September 2021

FALCON z/VSE 30.0

Support Status:
Corrective Service Downloads as of:	14 Mar 2019
OS Support:	z/VSE 4.1–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2016
Stabilized:	September 2020

FALCON z/VSE 29.0

Support Status:	³
Corrective Service Downloads as of:	1 Aug 2017
OS Support:	VSE/ESA 2.5–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2015
Stabilized:	September 2019

³ FALCON z/VSE 29.0 is the last release that runs on pre-z/Architecture hardware.

FALCON z/VSE 28.0

Support Status:
Corrective Service Downloads as of:	1 Aug 2017
OS Support:	VSE/ESA 2.5–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2014
Stabilized:	September 2018

FALCON z/VSE 27.1

Support Status:
Corrective Service Downloads as of:	8 Jan 2015
OS Support:	VSE/ESA 2.5–z/VSE 6.2
CICS Support:	TS 2.2
Generally Available:	September 2013
Stabilized:	September 2017

FALCON z/VSE 27.0

Support Status:
Corrective Service Downloads as of:	8 Jan 2015
OS Support:	VSE/ESA 2.5–z/VSE 5.1
CICS Support:	TS 1.1
Generally Available:	September 2012
Stabilized:	September 2016

Earlier releases

Support Status: Download

Release	Service as of	OS Support	CICS Support
26.1	18 Sep 2014	VSE/ESA 2.3–z/VSE 5.1	TS 1.1
26.0	21 Sep 2012	VSE/ESA 1.4–z/VSE 4.3	TS 1.1
25.0	21 Sep 2012	VSE/ESA 1.4–z/VSE 4.2	TS 1.1
24.2	15 Nov 2010	VSE/ESA 1.4–z/VSE 4.2	TS 1.1
24.1	15 Nov 2010	VSE/ESA 1.4–z/VSE 4.2	TS 1.1
24.0	15 Nov 2010	VSE/ESA 1.4–z/VSE 4.1	TS 1.1
23.0	17 Aug 2009	VSE/ESA 1.4–z/VSE 3.1	TS 1.1
22.2¹	1 Apr 2009	VSE/ESA 1.4–z/VSE 3.1	TS 1.1
22.1	30 Apr 2007	VSE/ESA 1.4–VSE/ESA 2.7	TS 1.1
22.0	30 Apr 2007	VSE/ESA 1.4–VSE/ESA 2.7	TS 1.1

¹ Last release that runs on older hardware lacking support for the Immediate and Relative instructions.

A release is stabilized four years after general availability. A generally available FALCON release will be in one of three support statuses, the meanings of which are shown in the table below.

	Current	Serviced	Download
Release available for download	Yes	No	No
New corrective service written	Yes	Yes	No
Corrective service available for download	Yes	Yes	Yes

Hardware Support

FALCON runs on the following IBM Z processors or the OEM equivalent:

IBM z14
IBM z13 and z13s
IBM zEnterprise EC12 (zEC12) and BC12 (zBC12)
IBM zEnterprise 196 (z196) and 114 (z114)
IBM System z10 Enterprise Class (z10 EC) and Business Class (z10 BC)
IBM System z9 Enterprise Class (z9 EC), formerly IBM System z9 109 (z9-109)
IBM System z9 Business Class (z9 BC)

FALCON Alerts

2012 Jan 18

Potential outage after applying IBM APAR OA37420