PHX-BDT Support

Phoenix Software International PHX-BDT technical support is available worldwide. Use one of the many self-service options below, open a technical support case, or log in to our Support Portal.

CPC Configuration Report

Do you need to register your initial configuration, subsequent CPC change request, or periodic (e.g. annual) CPC Configuration Report for PHX-BDT? Licensed PHX-BDT customers can use this form.

Automated Delivery Certificate

Need a user certificate for our Automated Service Delivery server so you can automatically and securely download corrective service? Request the certificate here.

Download Request

Need to download the latest release of PHX-BDT along with documentation and a license code? You can do that here.

Documentation

Would you like to access the online or pdf documentation for PHX-BDT or your other licensed products? You can do that here.

Email Notifications

Interested in receiving email announcements when a new PHX-BDT release or corrective service is available? Subscribe here. You can also unsubscribe to be removed from the mailing list.

Release Status/Corrective Service Download

A PHX-BDT release is assigned to the Full support tier when it becomes generally available. Typically, it is assigned to the Limited support tier three years later and to the End of Service support tier coterminous with the IBM z/OS release that was generally available at the time of GA. For a detailed explanation of the Full, Limited and End of Service support tiers, please review our Software Support Lifecycle Policy.

Some enhancements might, at PSI's option, be rolled back to the n-1 release.

You can search for a specific fix by APAR, PTF, or keyword using the search field below (Release V1R1 or later).

PHX-BDT Release Support Tier Corrective Service Minimum CPC OS Support Generally Available Limited Support End of Service
V1R4 Full None Available z13 z/OS 2.4–3.1 Sep 2024 Sep 2028 Sep 2028
V1R3 Full 17 Oct 2024 z13 z/OS 2.4–3.1 Sep 2023 Sep 2027 Sep 2027
V1R2 Full 16 Dec 2022 z13 z/OS 2.4–2.5 Sep 2022 Sep 2026 Sep 2026
V1R1 End of Service 23 Oct 2022 z12 z/OS 2.2–2.4 Mar 2020 Sep 2024 Sep 2024
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