Credentials Request
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed zHISR customer and do not have these credentials, you may request them here.
CPC Configuration Report
Do you need to register your initial configuration, subsequent CPC change request, or periodic (e.g. annual) CPC Configuration Report for zHISR? Licensed zHISR customers can use this form.
License Code Request
Need a license code for renewing a recently expired system or resetting the start time after a disaster recovery event? Existing zHISR customers with maintenance contracts may submit a request here.
NOTE: License codes come with a 7-, 14-, or 21-day grace period to allow running zHISR in unrecognized or oversized environments for disaster recovery tests, processor maintenance, or capacity upgrades—or recovery from an actual disaster or emergency.
Download Request
Download the latest release of zHISR.
Need to download the latest release of zHISR along with documentation and a license code? You can do that here.
Documentation
Would you like to access the online or pdf documentation for zHISR or your other licensed products? You can do that here.
Email Notifications
Interested in receiving email announcements when a new zHISR release or corrective service is available? Subscribe here. You can also unsubscribe to be removed from the mailing list.
Release download available:
New Corrective service written:
Diagnostic support available:
Corrective service download available:
Release Status/Corrective Service Download
Click a zHISR release below to access corrective service downloads, see current support status, OS compatibility, and relevant dates.
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zHISR 3.2
Support status: Corrective Service Downloads: 15 Mar 2019 OS support: z/OS 1.9–z/OS 2.4 Generally available: March 2019 Service written through: March 2023 Diagnostic support through: March 2024 -
zHISR 3.1
Support status: Corrective Service Downloads: 14 Mar 2019 OS support: z/OS 1.9–z/OS 2.4 Generally available: December 2017 Service written through: December 2021 Diagnostic support through: December 2022 -
zHISR 3.0
Support status: Corrective Service Downloads: None Available OS support: z/OS 1.9–z/OS 2.2 Generally available: September 2017 Service written through: September 2021 Diagnostic support through: September 2022 -
zHISR 2.9
Support status: Corrective Service Downloads: 23 Nov 2016 OS support: z/OS 1.9–z/OS 2.2 Generally available: October 2016 Service written through: October 2020 Diagnostic support through: October 2021 -
zHISR 2.8
Support status: Corrective Service Downloads: None Available OS support: z/OS 1.9–z/OS 2.2 Generally available: March 2016 Service written through: March 2020 Diagnostic support through: March 2021 -
zHISR 2.7
Support status: Corrective Service Downloads: None Available OS support: z/OS 1.9–z/OS 2.2 Generally available: February 2016 Service written through: February 2020 Diagnostic support through: February 2021 -
zHISR 2.6
Support status: Corrective Service Downloads: None Available OS support: z/OS 1.9–z/OS 2.0 Generally available: November 2015 Service written through: November 2019 Diagnostic support through: November 2020 -
zHISR 2.5
Support status: Corrective Service Downloads: None Available OS support: z/OS 1.9–z/OS 2.0 Generally available: October 2015 Service written through: October 2019 Diagnostic support through: October 2020 -
Earlier releases
Support Status:
Release Service as of OS Support 2.4 None Available z/OS 1.9–z/OS 2.0 2.3 None Available z/OS 1.9–z/OS 2.0 2.2 None Available z/OS 1.9–z/OS 2.0 2.1 08 Apr 2015 z/OS 1.9–z/OS 2.0 2.0 28 Oct 2013 z/OS 1.9–z/OS 2.0
Our current zHISR support policy is to stabilize a release (no new corrective service written) four years after general availability and to provide diagnostic technical support for one additional year. For more information please review our Software Support Lifecycle Policy.
A generally available zHISR release will be in one of four support statuses, the meanings of which are shown in the table below.
Active |
Stable |
||||
|---|---|---|---|---|---|
| Current | Service Written | Diagnostic | Service Available | Retired | |
| Release available for download | |||||
| New corrective service written | |||||
| Diagnostic support (i.e. dump analysis) available | |||||
| Corrective service available for download | |||||
Hardware Support
zHISR runs on the following IBM Z processors or the OEM equivalent:
- IBM z15
- IBM z14
- IBM z13 and z13s
- IBM zEnterprise EC12 (zEC12) and BC12 (zBC12)
- IBM zEnterprise 196 (z196) and 114 (z114)
- IBM System z10 Enterprise Class (z10 EC) and Business Class (z10 BC)
Note: While an IBM Z processors (System z10 or later) running z/OS in an LPAR is required to provide the sampling function, the analysis by zHISR is not restricted to these environments. The sample data can be transferred to an older processor or a z/VM guest z/OS with zHISR installed.