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Phoenix Secure Customer Support Portal

  • Download a license
  • Request disaster recovery codes
  • Download the latest product release
  • Open a support case
  • View and update previously submitted support cases
  • Download services (fixes and enhancements)
  • Download an Automated Service Delivery certificate for SMP/E RECEIVE ORDER
  • View and download product documentation

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For support, use the Technical Support Case Form or call +1 310 338 1011. For anything else, complete the form below and your request will be forwarded to the appropriate Phoenix Software team member.

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General Information

Phone: +1 310 338 0400

For sales inquiries, fill out the form on this page or email our sales team

For inquiries from outside the United States, see the International Distributors page

Support

Open a technical support case

For immediate attention, call +1 310 338 1011

Review your technical support cases

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Corporate Headquarters

831 Parkview Drive North
El Segundo, California 90245

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