Credentials Request
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed JES3plus customer and do not have these credentials, you may request them here.
Phoenix Software International JES3plus technical support is available worldwide. Use one of the many self-service options below, open a technical support case, or log in to our Support Portal.
Do you need a user name and password? Some areas of our site require this for access. If you are a licensed JES3plus customer and do not have these credentials, you may request them here.
Do you need to register your initial configuration, subsequent CPC change request, or periodic (e.g. annual) CPC Configuration Report for JES3plus? Licensed JES3plus customers can use this form.
Need a user certificate for our Automated Service Delivery server so you can automatically and securely download corrective service? Request the certificate here.
Need to download the latest release of JES3plus along with documentation and a license code? You can do that here.
Would you like to access the online or pdf documentation for JES3plus or your other licensed products? You can do that here.
Interested in receiving email announcements when a new JES3plus release or corrective service is available? Subscribe here. You can also unsubscribe to be removed from the mailing list.
Do you need to find out if an Independent Software Vendor (ISV) application supports JES3plus? See a list here.
Are you an ISV and want to list your products that support JES3plus on our site? You can use this form to do so.
Release download available:
New Corrective service written:
Diagnostic support available:
Corrective service download available:
See below to access corrective service downloads when available, see current support status, OS compatibility, and relevant dates.
Support Status: | Current info |
Corrective Service Downloads as of: |
12 Dec 2020 |
OS Support: | z/OS 2.2–z/OS 2.4 |
Generally Available: | March 2020 |
Stabilized: | September 2024 |
Supported through: | September 2024 |
Support for each JES3plus release is coterminous with the IBM z/OS release generally available at the time of the JES3plus GA. A generally available JES3plus release will be in one of five support statuses, the meanings of which are shown in the table below.
Current | Serviced | Diagnostic | Download | Retired | |
---|---|---|---|---|---|
Release available for download | Yes | No | No | No | No |
New corrective service written | Yes | Yes | No | No | No |
Diagnostic support (i.e. dump analysis) available | Yes | Yes | Yes | No | No |
Corrective service available for download | Yes | Yes | Yes | Yes | No |
JES3plus runs on the following IBM Z processors or the OEM equivalent: