zHISR Support Portal

Phoenix Software International zHISR Technical Support is available worldwide. Use one of the many self-service options below, open a case, or review your cases.

CPC Configuration Report

Do you need to register your initial configuration, subsequent CPC change request, or periodic (e.g. annual) CPC Configuration Report for zHISR? Licensed zHISR customers can use this form.

License Code Request

Need a license code for renewing a recently expired system or resetting the start time after a disaster recovery event? Existing zHISR customers with maintenance contracts may submit a request here.

NOTE: License codes come with a 7-, 14-, or 21-day grace period to allow running zHISR in unrecognized or oversized environments for disaster recovery tests, processor maintenance, or capacity upgrades—or recovery from an actual disaster or emergency.

Download Request

Download the latest release of zHISR.

Need to download the latest release of zHISR along with documentation and a license code? You can do that here.


Would you like to access the online or pdf documentation for zHISR or your other licensed products? You can do that here.

Email Notifications

Interested in receiving email announcements when a new zHISR release or corrective service is available? Subscribe here. You can also unsubscribe to be removed from the mailing list.

Release Status/Corrective Service Download

Click a zHISR release below to access corrective service downloads, see current support status, OS compatibility, and relevant dates.

A zHISR release is assigned to the Full support tier when it becomes generally available. Typically, it is assigned to the Limited support tier three years later and to the End of Service support tier two years after that. For a detailed explanation of the Full, Limited and End of Service support tiers, please review our Software Support Lifecycle Policy.

zHISR Release Support Tier Corrective Service Minimum CPC OS Support Generally Available Limited Support End of Service
4.1 Full None Available z9 z/OS 1.9–2.4 Q1 2022 TBD TBD
3.2 Limited 15 Mar 2019 z900+RPQ z/OS 1.9–2.4 Mar 2019 Mar 2023 Mar 2024
3.1 End of Service 14 Mar 2019 z900+RPQ z/OS 1.9–2.4 Dec 2017 Dec 2021 Dec 2022
3.0 End of Service None Available z900+RPQ z/OS 1.9–2.2 Sep 2017 Sep 2021 Sep 2022
2.9 End of Service 23 Nov 2016 z900+RPQ z/OS 1.9–2.2 Oct 2016 Oct 2020 Oct 2021
2.8 End of Service None Available z900+RPQ z/OS 1.9–2.2 Mar 2016 Mar 2020 Mar 2021
2.7 End of Service None Available z900+RPQ z/OS 1.9–2.2 Feb 2016 Feb 2020 Feb 2021
2.6 End of Service None Available z900+RPQ z/OS 1.9–2.1 Nov 2015 Nov 2019 Nov 2020
2.5 End of Service None Available z900+RPQ z/OS 1.9–2.1 Oct 2015 Oct 2019 Oct 2020
Earlier releases
Support Status: End of Service
Service as of OS Support
2.4 None Available z/OS 1.9–2.1
2.3 None Available z/OS 1.9–2.1
2.2 None Available z/OS 1.9–2.1
2.1 08 Apr 2015 z/OS 1.9–2.1
2.0 28 Oct 2013 z/OS 1.9–2.1